Can confirm its creeped into a few automotive repair jobs I've had. I worked for a year at a famous chain of oil and lube stores with a blue and red sign that would do spot reviews. If you habitually declined to work overtime, didnt make it a point to upsell everything, or werent above a certain number of vehicle services per day then your hours were reduced.

Turns out not a lot of people were real excited to drain boiling oil from pissed off soccer mom SUVs all day for ten dollars an hour until their arms fell off for no benefits. anyone who was talented enough on day 1 eventually became a hung over burnout that stripped bolts and took a lot of smoke breaks.

>> I never understood why they didn't just hire more people and instead preferred to work the talented people they attract half to death.

I think that a small number of talented people that will work themselves to death will be much more effective than a large group willing to work reasonable hours.

Healthcare is dysfunctional. But there's a guaranteed demand for it so it's not allowed to fail.

There's lobbying by the AMA to keep a cap on residency spots to create artificial scarcity too. That partly explains the overworked schedule: it's either that or share the pie with a lot more professionals and earn less/have less bargaining power. So residency has turned into a kind of hazing ritual that selects for individuals that are more functional when sleep deprived.

I agree with most of what’s being said but I don’t think that it’s just that it’s a bad bargain. It looks like he’s saying, “will you work harder for the same money” and people are saying, “yes”. It makes him a jerk but he’s being fairly transparent about it. What’s really evil about it is it’s a Ponzi scheme of being crappy to other people. I think what’s really going on is he’s saying, “ I’m going to be crappy to you and in return I’m going to allow and expect you to be crappy to others.” As long as you can find more people to be crappy to you’re going to come out ahead.