Prod can be running as smoothly as you like - it doesn't matter if your company is having its lunch eaten by competitors adding or improving features faster than you.
You should be incentivizing employees to step back and look at the big picture every now and then. If customers are happy, the company is profitable, and prod is running smoothly? Go take some time off, head out early, etc.
Is revenue down? Company growth slowing, or worse, is the company shrinking? Time to work. Prod being red or green has little to do with it.