I posted under another comment, but this to me is a software-literacy problem. You shouldn't have to hire an engineer to fix or adjust business rules in 2021. Period. The people who know the domain should be able to maintain (and really, create) any automation of that domain themselves.
This is partly a failure of education, partly a failure of organizational structuring, and partly a failure of software accessibility. But it's a gargantuan failure all the same.