I had four of these laptops - and on ALL 4 they would have screws come loose and fall out inside the case. You could hear it rattling around when you turned the machine. Two of them had one type of connector for the screen and the other two had a different connector - One got fried and on the other I broke the screen on - so I couldn't harvest parts from one to the other.
S76 wanted $90 for a new charger after one of mine failed.
I have an HP Omen laptop as my primary machine now - here is what is cool:
I had an HP Omen and it failed to power on one day - so I contacted support and they had me send them the machine - instead of fixing it, they sent me a brand new Omen which was way better than the failed unit. The design is super elegant, and it has dual NVME slots, so I have dual drives in it.
The screen is matte so no glossy reflections like my macbooks have...
Yeah - I think I'll stick with Omens for the foreseeable future. HP's support was FANTASTIC.
When my macbook pro caught fire in my sleep and nearly killed me (it was laying on my bed and I fell asleep watching a movie and the machine caught fire - something that that model was recalled for) I took it to Apple's main store in San Francisco - and they kept it for two months "analyzing it" then came back and told me that even though it was a safety issue and the machine was under recall for CATCHING FIRE, they found that one of my moisture sensors had been triggered and therefore, they were not going to replace, fix or help me.
(I had spilled a small bit of water on the keyboard many month prior to the machine catching fire)
Then they tried to sell me a new machine, or have them "replace the machine for $1,500"
A total joke. Ill never buy another apple machine nor a s76 machine again.
HP support is AMAZING.
Also - When HP bought Compaq - we had a bunch of Compaq/HP servers back in 1998 - and the support back then on those servers was top notch - and the HW design was as well. I used to rebuild those servers in minutes in the literal dark.
All the Sun servers we had, like the 650s would bitch if their case was even slightly off center and would refuse to boot.