Any role: marketing, sales, operations, product, project, support, etc - all of you are using some form of SaaS product.
I have built a prototype of a service that might save you 5-25% of your time, service-agnostic. If we can't, we still get back to you and provide insights on what we've learned.
Most recently we've worked on the product in logistics and delivery management and uncovered inefficiencies and suboptimal Customer Support training processes that ended up saving ~10% of man-hours.
Please DM me or leave a comment - I would appreciate your feedback. Thanks!