Yes. The first step is to NEVER EVER apologise. With the mob, they will create libellous accusations and label you everything under the sun until they eventually spin your character into 'a Nazi'.

Perhaps they were playing too much Wolfenstein VR and they see Nazis in everything.

As you can see with the OP and the comments in this thread, it seems there is little to no redemption anyway. So apology is not an option. Especially on your own Twitter account.