I’m not saying ”no processes are needed” - I’m saying at big companies many redundant processes are never questioned.
Too many processes are never automated, and people are assigned to manually enforce and follow up on processes, that should be completely automatic.
This is where process busywork creates yet further busywork.
Prime example? ITIL (as this is an IT focused site many probably have heard of it).
If you don’t automate the heck out of ITIL you reduces quality, slow any pace down and the mess remains.