I feel like I am paying an embarassingly large amount of money on a monthly basis to have half-wits screw things up in every which way imaginable. Not only do I feel I'm paying for the service, I'm paying THEM to help them DEBUG.
In fact, I would jump on board immediately if I could not only get data from the west coast, but route TRADES through the west coast. Isn't DATA the stock markets' only job? How can they get it wrong so frequently?