1. Entice investors 2. Planning for some external company event like a merger 3. Pandering to analysts 4. Pandering to the sales department, who again, sell into VPs and not to users

I think it's incredibly out of touch to suggest engineers are the ones that lack empathy for their own product, and not the myriad of individuals who haven't touched a line of code or a design file for the past decade. As an engineer I field support tickets every day, I know what problems the system has, no amount of me using the application is going to change what gets consistently submited through help desk.

You'll have to forgive me for being bitter after a decade of trying to innovate in the products I worked on only to be shut down every single step of the way by upper management; then to have to swallow this self-righteous PR stunt where the world seems to blame "out of touch" workers for not knowing what their job is and not having empathy for their users.

Beyond that, don't get me wrong, I don't think doing deliveries is beneath anyone. I would probably accept half a million dollars to do deliveries. However, I do think it's incredibly immoral to suggest that you can pay some people $200/hr to do deliveries, but others only $7/hr. Instead of focusing ire on those that are upset that their job duties are not what was described to them when hired; perhaps we can be upset that doordash has the capacity to pay their laborers much much more, and chooses not to in order to ensure they can pay half a million dollars for what everyone here considers "mediocre engineers".

Also, again, I personally would not work at doordash because of this requirement. However, I wouldn't have any issue with the company if they CLEARLY outlined this job requirement during their hiring process; which it looks like they did not do.