Thanks for the correction. I had a different impression when I first read some of the comments, but now I see I was mistaken.

I still have the impression that Reed isn't "getting" the two biggest complaints:

1) Customers who use both services are unhappy about losing the integration between them.

2) Quikster is a monumentally bad name

(Yes I know it's misspelled. I would look up the correct spelling, but that's exactly the point. How do you spell it without looking it up? And how exactly did they come up with the name with nobody on the team saying, "Hey, my Amway friends tell me it's not Amway any more, it's Quixtar." :-)

Indeed. I rather wish it were possible to see all the comments on a single page, or to search by user. Most of the posters interest me not at all, but Mr. Hastings very much does.