The biggest problem is a lack of threading. I can often find questions matching mine, but the answers are impossible to search for because a lot of replies won't ever @ the question asker. So I'm left skimming an entire channel that includes 50 other things that I don't care about at the moment.
The sheer volume can be overwhelming too. I went on the Zenith (VR MMO) Discord the day after release to ask a question and I found it to be useless. The channel was moving so fast that 2 min after I asked my question I couldn't even find it and had to search for it. There's no way to follow something going that fast (at least for me) and a lot of the chatter is tangential, so in addition to being poorly organized the signal to noise ratio is low.