Yes, but he left out the most important part: why he thinks that extra information is important.

He does leave a clue: at one point he says his ability to "read the room" is mostly lost.

The subtext to this is that he's a manager, and his job is not just cranking out technical content, it's managing people and processes to achieve a larger goal. And his ability to do that is impaired by the much reduced information he's able to get from other people in a video call as opposed to an in person meeting.

My personal response is, this mode of working isn't going away because too many people have realized how many upsides it has as compared to a daily commute to an office and having to be in that office every day. So people who were depending on the extra information that was available in that office environment are just going to have to learn how to operate without it.