A friend ordered a moto phone from an ecommerce site that's now as good as shut down in India

Moto said phone was duplicate or something so they can't do repair

site said phone was sold 1yr ago we can't redund or replace. Issue is there was no IMEI number inside the phone. And the inly way of knowing it was to open the phone in a moto store

I tweeted cust support twitter and the ceo daily for a week

A week later he got an email saying they will refund but will use obscure 11th century mechanism and he'll get money in 15days

I tweet harassed said CEO again mocking him for using antique tech when he runs a tech firm.

Refund done within a few hours.

Coming to govt. I got 10x electricity bill. Called helpline they didn't pickup when in rare case calls were connected. This happened for 1 month and I almost gave up and decided to pay the money

Decided to rage tweet expecting 0 result as govt don't care like corporate

Posted 1 tweet looping in all state local and federal ministers. Forgot all about it and went to work. Imagine my surprise when I read an email that they found and fixed the issu3, apparently it was their mistake. Email was sent less than 30min after my tweet which amazingly had 0 likes 0 retweets and 0 indication that anyone has read it. Email subject: Twitter complaint regarding customer xyz.