It sounds unreasonable. But then again look at how many people complain about being banned by Google or Facebook for no reason and without recourse.
Maybe all it takes is to know a guy who can complain about the account in the right way that it automatically gets suspended and waiting for a human to take a look takes however many weeks.
Maybe 20k a day is still small fry according to Google. That’s only 7million a year. Apparently Coke has a total marketing budget of 4 billion a year. Couple of the big guys on board and 20k a day is just a rounding error.
