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0 pointsMiddleEndian4y ago0 comments

Many technically illiterate users don't like forced automatic updates either. Having your software behave one way one day and another the next day is user-hostile. The only people it helps are organizations that wish to lower support costs.

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rsolva4y ago

I have heard disturbing stories from tech-illiterate windows users complaining about forced upgrades, reboots—even fullscreen Office365 ads. It's a pain to be "the computer guy" for windows users. They need help constantly and for silly things that has changed place or behaviour. I also do support for tech-illiterate linux users on Fedora and they never call or have trouble. It just works, even with auto-updated flatpaks enabled.

MiddleEndianOP4y ago

I'm not even tech illiterate (I used to work at Microsoft!) and I was thrown off by the fullscreen Office365 ads they added around 2019. The shortcut was just "all of your modifier keys" so it got activated randomly when I picked up my keyboard by the corner and it took me a bit to track that down. Think I had to fix it with a registry key. It's fucking nonsense and it's really no mystery why users don't want automatic updates.

stjohnswarts4y ago

Yeah ton's of memes out there by windows users who were forced to upgrade 5 minutes before a meeting or something. It's a real issue. It's why I leave my office laptop on all night, so they can do their stupid forced upgrades in the middle of the night like they schedule them. I have too many meeting to wait for a 30minute - 1 hour update popping up unexpectedly.

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rsolva4y ago

MiddleEndianOP4y ago

stjohnswarts4y ago

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