the question is whether the patent review process is working or not.
say IV had the patent for a burr coffee grinder. even if they never build a non-prototype grinder, they went to the trouble of conceptualizing, prototyping, and writing down their idea for an invention so someone else could build it. that invention has merit, even if Intellectual Ventures doesn't build one.
the question is whether (ignoring particular types of inventions like computer software, which is legitimately tricky to reason about) all of the inventions are legitimately novel inventions which go through an inventive process of discovery (for lack of a better phrase), or whether they are rote improvements on concepts which are already state-of-the-art, or shots in the dark hoping to land some profitable patent litigation later. and nobody but Intellectual Ventures knows what their intention is.
the service is what i ask for. If i don't ask for it, it is extortion ("tax" when extorting entity is some kind of government)
b) the entire purpose of the patent system is that ideas can be entered into a register and time-limited monopolies granted by the government in exchange for their public release at the end of the monopoly period.
the only weird part about non-practicing entities -- and I say this from the perspective of a Microsoft employee with no patent cubes yet to his name, who works in the same room as people with 15 -- is that they are effectively outsourcing the entire process of reducing their inventions to practice.