When it became insincere or boarderline fradulent.
"We deeply regret this one incident" - you regret getting caught and it has happened many times before and will happen many times again.
"We are sorry, we have learnt the lessons and it will never happen again" - no you havent and yes it will.
"Thank you so much this is delicious" - umm try tasting the food before lavishing your praise.
5* uber ratings for everything - need I say anymore?
Actions are more important than words, otherwise it's just political fluff.
Again they should have refunded people, not care about their language, they didn't so that's a big no-no.
Every company is saying 'sorry', every politician is saying 'sorry' but there are no actual follow ups and ways of fixing it.
"The study was conducted on a group of 3,399 individuals, all from London and aged between 35 and 55. The personality traits that were observed included cynicism, suspicion, resentment and distrust. After the study period was completed, it was found that the majority of individuals who expressed these particular personality traits that were monitored at the start of the study had developed depression during the 19 year-period."
https://www.bphope.com/blog/how-cynicism-is-linked-to-depres...
Check and check.
> cynicism, suspicion, resentment and distrust
Its london - if you are not suspicious and distrusting your phone will be removed from your possession as a you walk down the street. Resentment - from the council estates to mayfair.
Cynical, I would say I am 100%, however, as per your article Being cynical essentially means you are unable to trust the intensions of those around you. I trust their intentions, I dont trust what they say their intentions are.
The intention of the politician (or child) who gets caught lying is not to appologise and make amends, its to get out of trouble. The intention of the diner who says this is delicious before tasting a dish is to ingratiate themselves to the host or appear the "polite one" at the dinner party - otherwise they would find out how the food actually tasted before claiming it is the finest they have ever tasted.
As for the 5* uber rating - The bottom line is if you give your driver less than 5 stars, you have screwed him over. So, unless they fuck up, give 5 stars.
Take care not to slide so far to the other side where there is another trait - toxic positivity ... With toxic positivity, negative emotions are seen as inherently bad. Instead, positivity and happiness are compulsively pushed, and authentic human emotional experiences are denied, minimized, or invalidated.