I have only had bad experiences with the surface lineup and I really wanted to like them. I lost a lot of money to MS as they refused to repair saying it was my own fault that they broke. One came broken from the shop as in that I bought it in an Orlando MS shop, opened it up in front of the shop and it was broken. I thought I needed to charge it, so I went to the hotel; when it was still broken 48 hours later, I had to leave (fly back home) so I sent it in for warranty repair 4 days after I bought it. Got an email a few days later that ‘this damage is not covered by warranty’. The thing was broken straight out of the shop; sure my fault I did not walk back in and ask if this was a charging issue but how did they blame me for it? I had this 3 times in different warranty stages with Surface products; all 3 lost because they refused to honour the warranty. Never had any issues with Apple; they always replaced anything under warranty (even if it wasn’t covered officially).