I wish I had more access to nurses during the process. I was always told they were too busy. I just wanted to observe, as I do with any client I write systems for, and was denied. I can say that at least 2 other groups were working on the exact same project as I in the hospital system, and we "won". We all worked in isolation from one another, I discovered the others by accident.
The top of major healthcare systems is wasteful and full of "little kingdoms". The ideas that "AI is going to help" and "nurses need to feel heard" are basically incompatible. Throwing money at artificial brains is always to substitute real ones, and the concept itself is contradictory to employee development. Why train a bunch of nurses endlessly on a subject when you can train an AI once?
We're supposed to be improving & developing people's lives here, not improving a box. For centuries we've found new ways of thinking that have made us better at science and medicine. Computers could do that, but we're not using them to teach each other. We're using them to replace one another.
It may sound silly, but I've reached the point that the theory Dune puts forth seems right.