This, so much. Let's just jump on a quick Teams meeting almost always can be taken care of in an email. And then it's documented and can be referenced and sent to all parties who may need to know that were not included in the "quick" Teams meeting.
Quick phone calls are often more efficient than emails. For status updates, downloads of information, sure email works. But if you want a back and forth exchange of ideas, talking is often much faster.
Talking is indeed faster but if you're not recording the result in some document to share with others not on the call there's risk that valuable information will be lost.
I'd say talking is best at straightening out misunderstandings. In those cases there's not necessarily any extra information generated. It's kind of like attaching a debugger to your communication stream.
We create a teams chat that is separate from the meeting and document what we agree on in that chat, that way it is documented for everyone who forgets the details by tomorrow morning.
I hate—hate—when I'm trying to find something in Slack and right where I'm pretty sure it should be I see a marker indicating that a call took place there, often without any surrounding indication of WTF it was about. Fucking hate it.
