Thats the rub too. Jira setup in a simple way is what most people need. Yet you get process people in there and suddenly you have 50+ fields to fill out before you can even start working on something. Then another 20+ fields to fill out to close out a ticket. I went from taking 2-3 hours total to plan out a sprint, to it taking 3-4 days and many meetings. And no one can tell me how these fields are used day to day, what are they trying to solve, and how it was better than what we had. If I wanted to do waterfall I would not be having 2 week sprints and this process would be wildly different.