And yet when you ask if we can change from JIRA to something else they say "but my reporting".

Twice now I've worked at places that used Jira, and all it takes is one corner of the company to leverage it for some random oddball purpose to make it painfully slow.

One place started using it for managing thousands of assets, and eventually they were paying contractors tens of thousands to optimize their JIRA instance and untangle the mess.

Same thing is happening at my current company, where even in the last few months it's gotten painfully slower.

You're spot on about that. I've been the "someone" dev lead doing this so often I decided that someone should build a system that does this. You can see my progress so far at fixed.pm