This is false. The pro se legal system exists and even filing a federal claim for approx $400 is cheaper than most arbitration agreements. When I explored arbitration, the costs alone to file were around $2500. Companies have a lot of control of arbitration providers as well.
Yes I was. They set the arbitration provider and those were the costs. Lest not forget that district and superior court cases are usually around $100, and small claims in the range of $30 to $60.
