Is anything new for anyone? My archiving accounts still don't work, I've tried emailing a few times asking for a refund (after many emails asking for a fix), but haven't heard anything back.
This situation seems pretty frustrating for many. My guess, from his most recent public communications, is that idlewords is taking a mental health break.
Step number 1 would be to stop payments to Pinboard if you are not satisfied.
Then pursue a refund and wait $x until he responds. There's not much you can do beside that. People raging on the Internet doesn't seem to be grabbing his attention enough to offer a tangible statement, effort, or refund.