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0 pointsblurrybird3y ago0 comments

You should see their 4 hour 24x7 ProSupport option.

We managed to bundle it in with a 1600-device order one year and I was (un)fortunate enough to get to experience it.

“So if I understand correctly, You’ve just spilt a red bull on your work laptop at a LAN party you’re facilitating just now, and it’s 1AM, and you need your laptop tomorrow morning for bump out…?

Ok does 3:30am work for you?”

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djbusby3y ago

In 2000 I spilled grape juice on my Dell Inspiron laptop, while 1000 miles from home. They were out fixing it the next day.

It's not a new play for Dell.

hu33y ago

In 2001 I fried a Dell desktop motherboard and processor while toying with overclocking.

They flown someone with brand new parts to my home, more than a 1000km away, and replaced it all no question asked.

It's surreal.

digitalsushi3y ago

In May 2020, my wife's Dell laptop blipped out during her morning coffee from an over-weekend break, and by noon there was a Dell technician sitting at a card table in our garage, 32F/0C degrees, socially isolating from any germs we could have, and he swapped motherboards inside of an hour. Incredible.

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