I worked with a guy once who implemented a popup asking for feedback on the website. By a huge margin the number one piece of feedback was "I don't like this popup", but he considered that to be an extraneous data point, threw it out of the results, and just kept on popping.
The only times I respond to those pop-ups, 'rate this app', or after-sales email surveys is (when I'm in a shitty mood, probably, and) to say I do not want to be asked to do this, my experience is worse because of it.