I feel like, if there's ANYTHING we have learned in the past decade or two it's that people who defend a company tend to be doing so for the wrong reasons. See Sony or Microsoft, or Apple or Android, etc. Defending a company is just weird.

I look at replit as a tool, run by people. The tool might be cool, but the CEO made a bad decision and now I judge the product on that CEOs actions. There's no definitive time frame or action that just magically makes it better.

But in general, I'll stop thinking about the stupid actions of the CEO when my brain stops reminding me "Oh, no matter how cool this is, the actions of the CEO were incredibly poor." When will that be? No idea, but maybe sometime down the road he does enough good things that I will suddenly stop and think "cool, looking back, he's done enough good that I can probably forget about the poor decision he made and start looking at this again, because he's proven he isn't that one stupid action."

Goodwill is earned, it's not simply given. It's often hard won, but incredibly easy to lose.