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0 pointsmoolcool3y ago0 comments

I'm sorry, but this is a very obtuse way to look at this problem. "Oh, the data is still there. You just don't have any way to read it". Like that's fantastic if you're a massive pedant, but if you actually want to use your files using with tools you used to create them, it's functionally identical to the file being corrupted. Doubly so if the application is some cloud bullshit that you can't keep old/functional versions of, despite paying out the nose for it. And the justification is just that the user wasn't supposed to use that feature in the first place? You have to be so gaslit by Adobe and dark patterns writ large to think this okay.

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noirscape3y ago

Data corruption usually refers to actual data loss. The "data is still there but you just can't view it" isn't corruption, it just means your tools aren't up to the task.

You can still download older versions of Adobes apps, it's right there in the ARS article even (Creative Cloud lets you download older versions of PS, InDesign and the like), so your second argument about cloud bullshit doesn't go up there either.

As for the "not supposed to use" part; digital artists were never meant to use Pantone Spot colors to begin with. They're very specifically intended for graphic designers who are planning to have their works printed on different designs. That is what their colors are for.

I don't think Adobe handled (or communicated) this well at all, but this is de facto not data corruption.

moolcoolOP3y ago

I'm sorry, but this is just mental gymnastics to justify dark patterns in modern software development and distribution. If I create a file on Photoshop on Monday, I should be able to open it on Friday. Period. Even if I used a feature I used "wasn't meant for me", as if that matters.

This is like pushing a firmware update to DVD players that makes certain disks unreadable. "Actually Grandma, your DVDs aren't corrupted. There's just a licensing dispute between Technicolor and the DVD standards consortium, making your existing tools no longer up to the task. The data is all still there on the discs!"

cptskippy3y ago

How should Adobe handle it?

Pantone support is a neglected feature that Adobe thinks most people should not be using.

* Do you pop up a UI saying "hey you're using it wrong, convert it" then run the risk that a user needs Pantone support and accidentally converts their files from Pantone and doesn't have a back up?

* Do you automatically convert their files and run the risk of getting sued when the user discovers the change?

* Do you automatically charge their Adobe account $10 and render the colors using Pantone?

* Do you eat the $10 for each user on the off chance they need Pantone?

* Do you eat the $10 only if a user ever opens a Pantone format file? The following week Pantone releases some asset free to everyone in Pantone format to boost their quarterly revenue?

They chose an option that makes it apparent to the user that there's a problem they need to resolve without embedding any controversy in their App or potentially harming user's file.

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HelloNurse3y ago

The affected pictures are barely recoverable, with inconvenient emergency procedures, risking permanent damage, if you are a power user armed with special software: exactly the same situation as, say, precious files in a FAT filesystem on an accidentally reformatted but not overwritten disk.

How can you say that Adobe deliberately making Photoshop stop working "means your tools aren't up to the task"? This is, frankly, victim-shaming.

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