They just charged a shitton and tacked on bullshit fees.
The fact that they're now algorithmically predatory does not mean they are any less predatory than before. They have always used every tool available to them to extract as much money as they could from people.
Those paper tickets from record stores and those directly at the venue were purchased through Ticketmaster. For anything of note. It's why Pearl Jam tried to fight them in 1994.
https://www.rollingstone.com/music/music-news/pearl-jam-taki...
Their next concert is at Innings Festival in Tempe, AZ. You can buy your tickets at Ticketmaster. So that's how well that went.