This is sickening at all levels.
From the police officer who shirks their duty to serve and protect out of bureaucratic cowardice and laziness. The administrators who don't seem too curious to find out if the 21st century has yet invented a better, more convenient way for officers to log crimes. And of course, the politicians and higher-ups who think that crime numbers can and must perpetually slink toward zero.
Most alarming is the lack of our authorities to grasp cause and effect and basic statistics. The article notes that crime has fallen so low that even one felony causes a stir. I'm just a citizen but even I know that shit happens. Moreover, when crime reaches a low enough point, policing effectiveness may not be the main factor in crime occurrence...things like infrastructure (e.g. night lights) and social spending may be more of a determinant