I tried editing a subdomain's CNAME record and it was not editable (API returned "Duplicate entry"). So I deleted that record and tried creating again. Same error. Now our old record is gone and I can't create new one. I spoke with the support and they created a record for `subdomain.example.com.example.com` instead of `subdomain.example.com` from backend (lol). When I pointed it out, they politely said they cant do anything about it .
Now I can do nothing to revert what I did. This was a subdomain used by few people in the company so it didn't cause any major problems. But it would have been disastrous otherwise(Some of our pings are already failing).
We will be transferring the domain to another registrar ASAP.
I would recommend anyone having a GoDaddy domain to transfer to another registrar. More examples: https://old.reddit.com/r/godaddy/top/ Rant over.
That said there are plenty of good reasons to move away from GoDaddy. I have a few domains that at still with them just out of inertia (read: laziness) but I'll probably move them eventually. At the very least, it would be nice to consolidate all of my domains in one place.
Namecheap is good. Their customer support has been reliable in two instances I needed it.
And I know you shouldn't use GoDaddy and Google domains. Also, any place which is going to lock your domain and data. Keep this in your basic checklist. :)
Don't trust google with your registrar needs.
Not to mention, I would be linking another thing with google. As an indieweb enthusiast, it just doesn't align with me. I also recommend against them because of privacy.
Have a look at your hosting provider (which hopefully is not also your registrar). e.g I use Linode's nameservers which are pretty reliable and have a straightforward UI. All you need to do is point your registrar to a different name server.
It is a new era so the old Slashdot wisdom bares repeating: always use a separate registrar from your host.
Your domain ownership is your key. Your host is your service provider. Do not give your key to your service provider.
And new wisdom for the modern era: never use Google for domains or anything you'd care about the next day should their algo ban you.
It doesn't matter too much which side the DNS server is on, although the registrar provided ones tend to be less reliable. The potential for getting into trouble comes when the company that controls your domain ownership also does the hosting, because if they decide to ban you based on content or false flags or whatever, then you may also lose access to your domain name giving you no way to switch to an alternative. If the registrar is separate you can just pick up a different, possibly more fair hosting provider and point your domain at it.
The only guys I trust to do both are nearlyfreespeech.net, and although they aren't going to throw themselves under a bus for you if you are up to obviously illegal stuff, they are principled and do have a lot of experience pushing back against bogus law suits or DMCAs from people trying to exploit the system to get stuff they don't like taken down.
RE Gandi, It's been a long time but I always found their pricing pretty steep. Try out linode, stuff like nameservers are free, their VPS options are not infinitely configurable like gandis, but they are also simpler and way cheaper anyway. I think with Gandi you are paying a high premium for independently customisable resources.
Then the tech people have to shoulder the burden when GoDaddy screws up.
Last week I waited on hold with GoDaddy for five-and-a-half hours. And that was for the online help chat.
About half way in I decided to call the phone number, too. On hold for three hours and by then, the chat person finally showed up.
professional!? Your name is GoDaddy and you want to look professional?
im not in the market right now, but i have been in the past. your pricing is pretty good for early stage (before people might have to move to bunny.net or nsone at scale).
but no API is a blocker. just FYI.
It got to a point that even though I'd access godaddy twice a year it was a bad enough experience so I moved to another provider.
(And it goes without saying that no one should use Network Solutions either.)
I use Amazon Route 53 and haven't had any problems.
They’re warning against using GoDaddy.
You could ask if HN is a review site. I’d say it also is. Most people here know GoDaddy sucks, so this isn’t much of an urgent review.
