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0 pointsakomtu3y ago0 comments

If you show the full price with taxes upfront, that's an astonishing level of integrity.

One idea is to print qr codes on coffee cups: customers can scan those and leave anonymous feedback later.

0 comments

> If you show the full price with taxes upfront, that's an astonishing level of integrity.

It’s funny, what you see is what you pay doesn’t require an astonishing level of integrity in much (most?) of the world, it’s just standard practice; instead, tacking on hidden fees not on the price tag would be unthinkable.

TylerE3y ago

It’s really complicated in the US because we charge about 4 different kinds of sales tax (federal, state, county, city), and differing rates depending on the type of good, or even the time of year.

So like a chain store can’t include taxes in things like print ads because you could have two locations a few blocks apart that literally have different tax.

ciupicri3y ago

Though the stores themselves should display the final price, the one that you pay at the register.

jerrybender3y ago

The US levies no federal sales tax.

1 more reply

alex77343y ago

Not just standard practice, it's mandatory, for consumer facing prices you will get shut down if you don't include tax in it (and detail how much of it is tax in the receipt)

jacktribe3y ago

Taxes are included.

We might do the QR for customers that did not order using the app on their phone. We're printing stickers anyway, using the Star Micronics SDK which makes QR code printing a breeze.

anonymouse0083y ago

Gotta say, love seeing the 'hack on my own rig' mentality applied to coffee shops. Curious to know how your culture views to-go orders? Based on the YouTube short (place looks awesome btw), I don't think the vibe is grab and go - but if it is, how are you handling the tickets? Just a separate Star for the togos? Nice getting that working, too - I'm stuck in a regional rep loop trying to get access to ours.

jacktribe3y ago

Roughly half of the customers do head out as soon as the order is ready, especially in the morning.

We print stickers regardless of to-stay or to-go because it helps us keep track of fulfilled items, and you can easily pass a sticker to a colleague if you need help with an order.

j / k navigate · click thread line to collapse

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oefrha3y ago

> If you show the full price with taxes upfront, that's an astonishing level of integrity.

TylerE3y ago

It’s really complicated in the US because we charge about 4 different kinds of sales tax (federal, state, county, city), and differing rates depending on the type of good, or even the time of year.

So like a chain store can’t include taxes in things like print ads because you could have two locations a few blocks apart that literally have different tax.

ciupicri3y ago

Though the stores themselves should display the final price, the one that you pay at the register.

jerrybender3y ago

The US levies no federal sales tax.

1 more reply

alex77343y ago

Not just standard practice, it's mandatory, for consumer facing prices you will get shut down if you don't include tax in it (and detail how much of it is tax in the receipt)

jacktribe3y ago

Taxes are included.

We might do the QR for customers that did not order using the app on their phone. We're printing stickers anyway, using the Star Micronics SDK which makes QR code printing a breeze.

anonymouse0083y ago

jacktribe3y ago

Roughly half of the customers do head out as soon as the order is ready, especially in the morning.

We print stickers regardless of to-stay or to-go because it helps us keep track of fulfilled items, and you can easily pass a sticker to a colleague if you need help with an order.

j / k navigate · click thread line to collapse