> This is what they said about Wikipedia viz. Britannica...
And they were right. If "they" were wrong about anything, it was the assumption that the masses would prioritize quality over cost, but it turns out that cheap wins every time. When it comes to information, it's like most people's taste buds don't work, so they'll pick free crap over nutritious food.
Edit: Another thought came to mind: stuff like ChatGPT may contribute to killing off Wikipedia: Wikipedia is currently the cheapest and fastest way to find information (that's often crap). However, if something like ChatGPT can get information to people faster (even if it's crappier, just as long as it's minimally acceptable), Wikipedia will become much less popular and could end up just like Britannica.