I can’t help but wonder what Einstein would’ve thought about the use of his name and likeness as a branding tool for an AI sales and marketing capability in a CRM. Surely reserving his name for something either more scientific or education based would be more appropriate.
I don’t love the idea of even more generative sales spam, but it was happening anyway, so hopefully this at least produces better material than what is already out there. Business-wise this is a smart move by Salesforce. As more and more of the big platforms end up building in their own AI capabilities, it’ll be interesting to see what happens to the ecosystems surrounding them. As these improve, will they end up killing the businesses that are built as add-ons to these platforms?
