Ask HN: Is anyone using ChatGPT to answer support questions?

3 pointssoumyadeb3y ago2 comments

2 comments

Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:

Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly

j / k navigate · click thread line to collapse

Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:

Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly

j / k navigate · click thread line to collapse