Any business/website owner who deals with customer support will like it (assuming it works well).
My guess is the people on here poo pooing this idea are programmers who don't deal with customer support. Don't let their negative response deter you. Let them be fools.
I’m not poo-pooing it. It’s great to see someone take initiative. I’m just saying if you’re wondering how to use GPT to do this, this is how. Build it yourself in a couple hours or buy the service, I don’t care.
Just sharing the details for those that are curious in how to make their own chatbot on their data.