Here’s valid feedback: don’t use ridiculous language (team change), treat us like adults. We know what this is. Don’t turn a message about layoffs into a marketing puff piece about Shopify’s mission to save kittens and make rainbows. Own up to literally any amount of accountability, and be real as for the reasons this is happening (we hired these people knowing the risk we may need to lay them off - we were wrong and now you suffer as a consequence)