You are not wrong. Books have been written about how the whole capitalist system is just masked exploitation—including a very famous one by one Karl Marx in 1867. But you must see the scale at play here. When bosses are getting millions upon millions of dollars, hundreds of millions even, and shareholders are in the billions, this is capitalism turned to eleven (and don’t get me wrong capitalism turned to 1 is still bad for workers).
> What benefit does a board of directors have over helping out the CEO (an employee as well) vs customers and employees?
Note I say workers. Even though a CEO is technically “employed” by the company, they are still very much a boss, a part of the owning class, and part of the problem. When the pitchforks come up, they will very much be directed at CEOs. This is why CEOs help out their fellow bosses and shareholders. Class solidarity is very much a reality for the owning and ruling classes.