You’re absolutely right. There’s understanding how people tick, then there’s feeling it too.

Interestingly enough I read the above comment and assumed it was speaking about the MBA types having the lack of empathy, not the other way around. The purely transactional relationship (often one sided) is one of my biggest issues with them.

Everyone I've talked to about their experience in MBA programs say that it feels designed to teach you to think of people as if they are somewhere between cattle and plants, mere generators of productivity metrics for spreadsheets and dashboards. The only perspective is quantitative, and it's largely based on arbitrary, misleading metrics.