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0 pointsNextgrid2y ago0 comments

To be honest as long as they are very careful about not doing any damage to the original media then it might work and be a win-win for both sides in a "no fix no fee" model where the customer only pays if the data is successfully recovered.

Their cardinal sin was that they irreparably damaged the tape without prior customer approval.

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mrguyorama2y ago

If you are advertising and attempting recovery from formats you are unfamiliar with, damaging the original medium is inevitable.

NextgridOP2y ago

When a customer shows up with an unfamiliar format you invest the time to become familiar with it - this may involve buying test tapes (that you don't mind damaging) so you can test your recovery process on it and make sure it works before running it on the customer's tape.

mrguyorama2y ago

Unless you are clearly making the customer aware that you are doing so, I think it's slimey to do so. It's very "fake it till you make it" to advertise a service that you only assume you can pick up as needed.

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0 pointsNextgrid2y ago0 comments

Their cardinal sin was that they irreparably damaged the tape without prior customer approval.

0 comments

mrguyorama2y ago

If you are advertising and attempting recovery from formats you are unfamiliar with, damaging the original medium is inevitable.

NextgridOP2y ago

mrguyorama2y ago

j / k navigate · click thread line to collapse