Is email really like that for other industries? Where I work, the only non-content prose I read or write is the salutation and signature:
```
Hello Bob,
We're observing an issue with X, and I was directed to you by Y as a good point of contact. Do you have any comments on:
1. Some point of interest.
2. ...
There's more info at:
Jira: http://some.site/TICKET-1
Customer Ticket: https://someother.site/1234
Respectfully,
<name>
```