$25 and $65 did not include parts (the oil or filter)
I use synthetic, and their markup is so much it's cheaper to just provide them with my own. Hell their price for filters is more than the parts counter at the dealership.
Quick lube shop, so the least qualified people you can get to lay their hands on your vehicle. Gonna be honest, I check there's still oil in my car when I get home.
And yes, the quick lube shop is always trying to upsell me services I "need", like $100 to change my air filter, or $80 to change my cabin air filter (both which are literally 1 minute jobs), and $20/$40 parts from the dealership. Same with brake fluid flushes and other things.