When App Engine launched, that was great for me because I could write internal tools that were mostly off the treadmill. Unless you used one of App Engine's less-used API's (which themselves eventually got deprecated), your more obscure team-specific services could keep running.

So, lots of great technology is not necessarily great for productivity. I don't know what's happened since. I expected that launching Cloud would result in more mature infrastructure because external customers won't tolerate churn as much. I guess it's sort of true?