Ask HN: How to Submit Bugs to Shopify?

2 pointsaddedlovely2y ago1 comments

Does anyone know a place to submit non security related bugs to Shopify.

I'm going out of my mind going around in circles with Shopifys frontline support.

Have found an issue with their email notifications and would just like to submit a bug report rather than being told to install an app, hire a developer, that customisations are out of support scope etc.

1 comments

slater2y ago

Maybe trying via their functional issues will jog a response from them:

https://github.com/Shopify/bugbounty-resources/blob/master/h...

(i understand you said non-security; it's more about using the correct title of the email to support@ so it can be accurately triaged on their end?)

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