I really should find a new job because my manager has your attitude and it drives me crazy. I'm at a big corp and I can't stand the "just deal with it, there's processes and they suck but it's for the best" attitude that everyone has. I keep having the delusion that this year will be different because there has been small improvements.. but ffs. We run a Java stack and VisualVM is something I should be able to download without all the hoops. Nobody wants to help you jump through the hoops either, they just tell you to do it, and expect you to succeed.