Well, yeah, both the Connecticut case that is the primary reason for this article and the generally similar (but somewhat broader in terms of the kinds of wrongs raised) San Francisco case are not just about the initial violations by Twitter, but Twitter’s alleged failure to pay the arbitration fees required by the arbitrator they have required people to use in place of going to court, which is claimed to have stalled all the arbitration cases (and which is the basis for bringing the dispute to court, despite the binding arbitration agreement which would normally foreclose that.)