I have owned a dozen or so printers over the last decade going back to PrintrBot. As with a lot of users, the BambuLabs X1 was hands down the best out the box experience of any printer I own. It continues to be my go to printer while my other Prusa's + Creality's sit idle. As long as the cloud service never becomes a paid subscription I could care less that I am locked into their ecosystem. The additionally functionality that provides is a plus for me not a minus.
The fact they have crammed a bunch of the same features of the X1/P1 into a smaller printer that is sub $500 is pretty amazing.