undefined | Better HN

0 pointsuserbinator2y ago0 comments

That was discussed here too: https://news.ycombinator.com/item?id=37187138

They call it a "bug", and the explanation seems plausible, but consider that a hacker could easily do the same thing.

Good thing these are only hobbyist-level machines, and AFAIK not used in any real production manufacturing. Imagine the same sort of bug (or hack) happening to CNC machines all over the world.

0 comments

justinclift2y ago

The statement that Bambu release about it seems ok from the technical side:

https://blog.bambulab.com/cloud-temporary-outage-investigati...

There's no real detail as to whether they're really trying to make whole anyone who's printer was damaged. Just the standard "contact us" type of thing:

    If you were affected by this cloud outage, and your printer has suffered any damage,
    please don't hesitate to contact our Support Team at Bambu Support.

So, bit hard to tell without hearing from any affected users who have contacted their support.

userbinatorOP2y ago

I found someone who did receive compensation for the damage:

https://www.reddit.com/r/BambuLab/comments/15rznpy/printer_s...

justinclift2y ago

Excellent, that's good info. Seems like they're handling things like this pretty well.

j / k navigate · click thread line to collapse

0 comments

justinclift2y ago

The statement that Bambu release about it seems ok from the technical side:

https://blog.bambulab.com/cloud-temporary-outage-investigati...

There's no real detail as to whether they're really trying to make whole anyone who's printer was damaged. Just the standard "contact us" type of thing:

    If you were affected by this cloud outage, and your printer has suffered any damage,
    please don't hesitate to contact our Support Team at Bambu Support.

So, bit hard to tell without hearing from any affected users who have contacted their support.

userbinatorOP2y ago

I found someone who did receive compensation for the damage:

https://www.reddit.com/r/BambuLab/comments/15rznpy/printer_s...

justinclift2y ago

Excellent, that's good info. Seems like they're handling things like this pretty well.

j / k navigate · click thread line to collapse