The migration between Mojang and Microsoft took several years to complete.
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> Since 2021, millions of Java Edition players have switched over from their old accounts to Microsoft accounts.
> https://help.minecraft.net/hc/en-us/sections/12617909134221
> I don't have access to the email on my Mojang account
> If you do not have access to the email that is used to log in to your Mojang account, you will not be able to complete the migration. You will need to change the email on your account first. For instructions on how to do this, see: https://help.minecraft.net/hc/en-us/articles/360035056531-Ch...
> If you cannot change your Mojang account email, have your transaction ID or gift code available and contact Minecraft support.
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2 years is plenty of time to migrate.
If someone waited until the very last moment to migrate, then that is not a Microsoft issue, but a diligence issue with the user.
Be more diligent with life, and these types of issues just don't occur with any frequency.
Here's a line from my favorite over-the-window plaque: "A lack of preparation on your part does not equal an emergency for me."
Also, this isn't my job to begin with. Suppose I simply didn't play the game for 2 years; I'd deserve to lose my account? If MS wants to migrate people to a new account system, it's definitely their job to do that automatically (or at least not lock existing users out), like with every other online service.
> Be more diligent with life
Please don't talk down to me. Microsoft created the "emergency" here, not that I take a Minecraft account anywhere near this seriously.
Lack of diligence tends to be the case with most of the whining posts.
> Suppose I simply didn't play the game for 2 years; I'd deserve to lose my account?
Yup. It's in the ToS. Most companies reserve the right to shut down services with no notice. At least MS provided you with 2 years of notice. MS also provided multiple solutions for persons without access to their old email, account information, or receipt.
And yes, every service's ToS says they can legally terminate at any time, just as Google kills all their chat apps periodically; doesn't mean it reflects well on their reputation. Microsoft broke this game for a lot of paid customers, particularly the early adopters.