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0 pointshot_gril2y ago0 comments

I can't migrate without access to my old email address unless I wrote down my gift code 11 years ago. I knew about this for 2 years, yet there was nothing I could do. I contacted MS support a few times with no response. Email access was never required until now, just the password, so of course a ton of other people had the same issue.

Also, this isn't my job to begin with. Suppose I simply didn't play the game for 2 years; I'd deserve to lose my account? If MS wants to migrate people to a new account system, it's definitely their job to do that automatically (or at least not lock existing users out), like with every other online service.

> Be more diligent with life

Please don't talk down to me. Microsoft created the "emergency" here, not that I take a Minecraft account anywhere near this seriously.

0 comments

imchillyb2y ago

I apologize for talking down to you. The whining seemed excessive for an issue that has had multiple different ways to 'fix' the issue.

Lack of diligence tends to be the case with most of the whining posts.

> Suppose I simply didn't play the game for 2 years; I'd deserve to lose my account?

Yup. It's in the ToS. Most companies reserve the right to shut down services with no notice. At least MS provided you with 2 years of notice. MS also provided multiple solutions for persons without access to their old email, account information, or receipt.

hot_grilOP2y ago

I had zero ways to fix the issue (unless I want to call in a favor from a friend who works at MS), and MS didn't provide support. I have my username and password; why isn't that enough?

And yes, every service's ToS says they can legally terminate at any time, just as Google kills all their chat apps periodically; doesn't mean it reflects well on their reputation. Microsoft broke this game for a lot of paid customers, particularly the early adopters.

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